Privacy Policy

By using our website, you consent to this privacy policy and agree to its terms.

When we ask for personal information, we make clear what we are asking for and why we need it.

If you contact us directly, we may receive information such as your name, email address, phone number, the contents of your message and any attachments, and anything else you choose to share.

When you use a form on this website, such as the quote, contact, tracking or feedback form, your details are sent to our team as a WhatsApp message from your own WhatsApp account. WhatsApp's own privacy policy applies to that message.

When you book a move, we also ask for the details needed to carry it out, such as your pickup and delivery addresses, moving date and a list of the items to be moved.

We use the information we collect to:

• Provide, operate and maintain our website
• Improve, personalise and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features and functions
• Communicate with you, directly or through one of our partners, for customer service, updates about the website, and marketing and promotions
• Send you emails
• Find and prevent fraud

Like most websites, we use log files, which record visits to the site as part of standard hosting analytics. They include internet protocol (IP) addresses, browser type, internet service provider, date and time, entry and exit pages and possibly the number of clicks. This information is not linked to anything that identifies you personally. We use it to analyse trends, run the site, understand how visitors move around it and gather general demographic information.

Like any other website, we use cookies. They store information such as your preferences and the pages you visited, so we can tailor our pages to your browser type and other details and give you a better experience.

You can turn off cookies in your browser settings. The help pages of your browser explain how to manage them.

Third-party ad servers or ad networks may use cookies, JavaScript or web beacons in the adverts and links that appear on our website. These are sent directly to your browser, and the third party automatically receives your IP address. They use this to measure how well their adverts work and to personalise the adverts you see on other websites.

Some of our pages also show content from other services, such as Google Maps. We have no access to or control over the cookies used by these third parties.

This privacy policy does not apply to other advertisers or websites. Please read the privacy policies of those third parties for details of their practices and for instructions on how to opt out of certain options.

Under the CCPA, among other rights, California consumers can ask a business that collects personal data to:

• Disclose the categories and specific pieces of personal data it has collected about them
• Delete any personal data it has collected about them
• Not sell their personal data, if the business sells personal data

If you make a request, we have one month to respond. Contact us if you would like to use any of these rights.

We want you to be fully aware of your data protection rights. Every user has the right to:

• Access: ask for copies of your personal data. We may charge a small fee for this.
• Rectification: ask us to correct information you believe is wrong, or complete information you believe is incomplete.
• Erasure: ask us to delete your personal data, under certain conditions.
• Restrict processing: ask us to limit how we process your personal data, under certain conditions.
• Object to processing: object to how we process your personal data, under certain conditions.
• Data portability: ask us to transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond. Contact us if you would like to use any of these rights.

Protecting children online matters to us. We encourage parents and guardians to watch, take part in and guide their children's online activity.

We do not knowingly collect personal information from children under the age of 13. If you think your child has shared this kind of information on our website, please contact us straight away and we will do our best to remove it from our records quickly.

These websites are also run by Happy Packers and Movers Pvt. Ltd.:

• www.happypackersmoversmumbai.in
• www.happypackers.in
• www.happypackersandmovers.com
• www.happypackersmovers.com

We may update this privacy policy from time to time, so please check this page now and then. Any change is posted on this page and takes effect as soon as it is posted.

If you have any questions or suggestions about this privacy policy, call us on +91 91759 37523 or email info@happypackersmovers.in.